Data Protection Statement

We are pleased that you are interested in our services. Protection of your privacy is very important to us. Below you will find detailed information about how we deal with your data. Our data protection policy conforms to the Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) as well as to the Telemedia Act (Telemediengesetz).

Collection, processing and use of personal data

You can use our services without providing any personal information. We only save access data not connected to individuals, such as the name of your internet service provider, the web page from which you visit us, or the names of the requested files. These data are only evaluated to improve our service and do not allow any personal references to be drawn.

Personal data will only be collected if you choose to share them within the scope of your order, when you open a user account or when you register for our newsletter. We only use the data you have shared to fulfil and process your order, unless you have given specific permission. When the contract is fully completed and the full licence price is paid, your data are blocked for further use and are destroyed according to the provisions of tax and commercial law unless you have expressly consented to the further use of your data. When you register for the newsletter, your email address will be used for our marketing with your permission until you cancel the newsletter. Cancellation is possible at any time.

Information about the user account

We offer to store your personal data in a password-protected user account so that you do not have to re-enter your name and address with your next order. The data will therefore be automatically entered into the order form. The next time you visit you only have to enter your access authorisation and your personal data will be retrieved. You can delete your account at any time by emailing us at [email protected].

Transferring personal data

Your personal data will only be transferred to third parties if it is necessary to process an order. Payments are processed through the service provider:

Stripe Payments Europe Ltd
Block 4, Harcourt Centre
Harcourt Road
Dublin 2
Ireland

All data needed for payment processing are used by Stripe Payments Europe Ltd and Scenery exclusively for carrying out the payments.

Right to information

According to the Federal Data Protection Act, you have the right to obtain information about your stored data at no charge as well as the right, if necessary, to correct, block or delete these data.

Data protection

During the order process your personal data will be encrypted when transmitted over the internet. We take technical and organisational measures to secure our website and other systems against loss, destruction, access, modification or distribution of your data by unauthorised persons. Access to your user account is only possible by entering your personal password. You should always keep your access information confidential.

The encryption procedure

During the order process your personal data is securely transmitted to our servers over HTTPS and encrypted using SSL/TLS.

Tracking tools

Intercom

Our website and app use third-party analytics services to help understand the usage of our service. In particular, we provide a limited amount of your personal data (such as your email address and sign-up date to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use our app. Intercom analyzes your use of our website and app and tracks our relationship so that we can improve our service to you. We may also use Intercom as a medium for communications, either through email, or through messages within the app.

Intercom also collects publicly available contact and social information, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For this part of the service, Intercom makes use of the services of FullContact, Inc. (“FullContact”). For more information on the privacy practices of FullContact, please visit http://fullcontact.com/privacy.3

Intercom and FullContact are companies based in the United States. They both comply with the U.S.–E.U. Safe Harbor Framework regarding the collection, use and retention of personal data from EU countries. Both Intercom and FullContact have certified that they adhere to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, please visit http://www.export.gov/safeharbor/

For more information on the privacy practices of Intercom, please visit http://docs.intercom.io/privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at http://docs.intercom.io/terms. If you would like to opt out of having this personal data collected by or submitted to Intercom, please contact us at [email protected].

Google Analytics

For more information on the privacy practices of Intercom, please visit http://docs.intercom.io/privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at http://docs.intercom.io/terms. If you would like to opt out of having this personal data collected by or submitted to Intercom, please contact us at [email protected].

Our website and app use Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses what are known as “cookies”, these are text files that are stored on your computer and which make it possible to analyse the use of our website and app. The information generated by the cookies about your use of our website and app are usually transmitted to a Google server in the USA and stored there. However, if the IP address is anonymized on our website/app, your IP address will first be abbreviated by Google within the EU member states or other states that are members of the European Economic Area Agreement. The complete IP address will only be transmitted to and abbreviated by a Google server in the USA in exceptional circumstances. When requested to do so by the operator of our website/app, Google will use this information to evaluate your use of our website/app, to prepare reports about activities on the website, and to create further services related to the use of the website/app and the internet for website/app operators. The IP address from your browser transmitted by Google Analytics will not be combined with other data by Google. You can set your browser to prevent cookies from being stored; we must advise you that in this case you will not be able to use all the functions of this website/app fully. In addition, you can prevent the transmission of data collected by the cookie relating to your use of the website/app (including your IP address) to Google or the processing of this data by Google by downloading and installing the browser plug-in from the following link (https://tools.google.com/dlpage/gaoptout?hl=en).

Further information can be found at https://tools.google.com/dlpage/gaoptout?hl=en or at https://support.google.com/analytics/answer/6004245?hl=en (general information about Google Analytics and data protection). Please note that Google Analytics has been extended on our website/app with the Code “gat._anonymizeIp();” to ensure that IP addresses can be collected anonymously (“IP masking”).

Mixpanel

Our website and app use also utilize the analytics service Mixpanel provided by Mixpanel Inc. Mixpanel uses what are known as “cookies”, these are text files that are stored on your computer and which make it possible to analyse the use of our website and app. In particular, this information includes app activity and viewed pages. This data is first transmitted to Mixpanel and saved on their servers. Much like with Google services, Mixpanel shortens users’ IP address as long as they are located within a member state of the European Union or within one of the Parties to the Agreement on the European Economic Area. Only in exceptional cases will a full IP Adress be transmitted to Mixpanel’s servers before being shortened. Mixpanel prepares the collected data on our behalf to be statistically analyzed. This process allows us to constantly improve our service and enhance the user experience. Further information about Mixpanel’s services can be found at: http://www.mixpanel.com/terms/

It is also possible to withdrawal from Mixpanel’s services by installing a so-called “opt-out cookie“, which disables the collection of your activity on the website. You can activate this cookie by clicking on this link: http://www.mixpanel.com/optout/.

Using cookies

Our services are partly based on the use of cookies. These are used to make our services more user-friendly, effective and safe. A cookie is a small data file that is transmitted to your computer when you use our services. A cookie can only hold information that we have sent to your computer; private information cannot be retrieved from it. When you accept cookies on our website/app, we have no access to your personal information, but the cookies help us to identify your computer.

We mainly use session-specific cookies; they do not remain on your computer. When you leave our services, the temporary cookie is also discarded. We can use the compiled information to analyse the use patterns and structures of our website/app. In this way, we can continuously optimise our website/app by improving the content or personalisation and by making it easier to use.

Data protection contact

If you have questions about the collection, processing or use of your personal data or if you need to contact us in relation to information, correction, blocking or deletion of data as well as retraction of any permissions granted, please send an email to:

[email protected]

or you can write to:

Comparison Pty Ltd PO Box 260 Winston Hills
New South Wales, 2153
Australia

Using plug-ins from social networks

We would like to make our web pages attractive and user-friendly for our visitors, and therefore make plug-ins from various social networks available to you.

This website uses social plug-ins from the following social networks: Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA; Google+, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA; and Twitter, operated by Twitter Inc., Folsom St., Suite 600, San Francisco, CA 94107, USA. The plug-ins are represented by the logo of each social network.

In general terms, this connection that your browser makes as soon as you open our website uses the social plug-ins to create a direct connection with the Facebook, Google and Twitter servers. The content of the plug-ins is transferred directly to your browser by Facebook, Google and Twitter which then link your browser to the website you visit. Therefore we have no influence on the scope of the data that Facebook, Google and Twitter collect in this way. According to our current level of knowledge, they include the following information:

The social network operators receive the information that you have accessed on the various pages of our website through their social plug-ins. If you are logged into a social network at the same time, the operator can allocate the relevant visits to your account in the corresponding social network. If you interact further with the social plug-ins, that is, by clicking on the “Like” button or commenting, then the corresponding information will be transmitted to the relevant social network.

We understand that the following data will be transmitted:

  • IP address
  • Browser version and operating system
  • Previous web pages visited (referrer) if you followed a link
  • Screen resolution
  • Plug-ins installed such as Adobe® Flash® or Adobe® Reader®
  • URL of the page to which the Facebook Like button is linked

Even if you are not a member of one of these social networks, it is possible that they can learn your IP address through the social plug-in and may store it. Details about the purpose and scope of data processing, collection and use by Facebook, Google and Twitter, and your rights and settings options relating to them may be found in the privacy guidelines:

If you are a member of one of these social networks and do not want them to collect information about you from our website and connect it to your membership data, you should log out of the social network before you access our website.

You can prevent data from being transmitted. Use the security settings in your browser to do this (e.g., Internet Explorer, Firefox, Google Chrome, Safari). Instructions can be found in the “Help” section of your browser.

Furthermore, you also have the option of blocking social plug-ins by using your browser's add-ons such as “Facebook Blocker” that can be downloaded here: http://webgraph.com/resources/facebookblocker/

Changes to these data protection provisions

Comparison Pty Ltd reserves the right to change these data protection provisions at any time in conformity with current data protection legislation.

Berlin, March 2015

Comparison Pty Ltd, PO Box 260 Winston Hills, New South Wales, 2153, Australia | Legal Notice